Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a return, contact codehouseapparel@gmail.com. If your return is approved, we will email return instructions and the correct return shipping address. Items sent back without first requesting a return will not be accepted.

You can contact us with any return questions at codehouseapparel@gmail.com.

Damages and issues

Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain items cannot be returned, including custom or personalized products and gift cards. We also cannot accept returns on final-sale items. Please contact us if you have questions about a specific item.

Exchanges

The fastest way to get the item you want is to return the item you have. Once the return is accepted, place a separate order for the replacement item.

European Union 14-day cooling-off period

If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. The item must be in the same condition that you received it: unworn or unused, with tags, in its original packaging, and accompanied by the receipt or proof of purchase.

Refunds

We will notify you after we receive and inspect your return and tell you whether the refund is approved. If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank or credit-card company may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, contact codehouseapparel@gmail.com.